Global
Merlin
Reduce Complexities in Routine Tasks
A cutting-edge solution designed to transform the way conversations and documentation are handled, Merlin automates repetitive tasks and reduces human error by leveraging advanced Automatic Speech Recognition (ASR) and AI, significantly reducing administrative workload.
With its seamless real-time speech-to-text capabilities, Merlin effortlessly delivers precise and comprehensive documentation. Additionally, Merlin employs advanced AI analysis to generate valuable insights, enhancing data-driven decision-making.
How Merlin Works
- Real-time transcription of spoken language into text using ASR
- Automated documentation and form-filling through analysis of datasets from multi-modal sources
- Intelligent summarisation and diagnostic insights powered by advanced machine learning algorithms
Unique Features
- Localised Natural Language Processing: Merlin is the only AI Assistant capable of understanding Singlish and the Singaporean accent, making communication more seamless and thus furthering its usefulness across various industries in Singapore.
- Enhanced Accuracy and Reliability: Achieves more than 80% accuracy rate for transcriptions. This level of precision significantly reduces errors, making it ideal for dependable documentation.
- Versatile Applications: Merlin demonstrates exceptional versatility, making it a valuable asset across multiple sectors, including healthcare, law enforcement, and emergency services. Its adaptability allows it to seamlessly integrate into diverse operational environments, automating complex documentation processes while providing actionable recommendations tailored to specific needs.
Stay Focused on Strategic Aspects
By offloading routine tasks to Merlin, users are empowered to focus on the more critical aspects of their roles, resulting in improved operational efficiency and better outcomes with data-driven insights.
- Increased Capacity for Personalised Interaction and Improved Service Delivery: Merlin automates mechanical tasks, thus freeing up valuable time for users to focus on other critical tasks on hand
- Smarter Decision-making with Enhanced Accuracy: Merlin reduces typing errors and provides non-obvious insights, thus allowing users to make more informed decisions
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